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  • data protection

    This privacy policy was last updated on July 25, 2025 and applies to citizens and permanent residents of the European Economic Area and Switzerland.

    In this privacy policy we explain what we do with the data we collect about you via https://nutricum.ch We encourage you to read this document carefully. We comply with legal requirements during our processing. This means, among other things:

    • We clearly state the purposes for which we process personal data through this privacy policy.
    • We aim to limit our collection of personal information to that personal information that is needed for legitimate reasons.
    • We will first obtain your explicit consent if this is necessary to process your personal data.
    • We take appropriate security measures to protect your personal data and require the same from parties who process personal data on our behalf.
    • We respect your right to access, correct, or delete your personal data.

    If you have any questions or would like to know what personal information we have about you, please contact us.

    1. Purpose, data and retention period

    We may collect or receive personal information for a number of purposes related to our business, including the following: (click to enlarge)

    1.1 Contact - by telephone, mail, email and/or web formats

    For this purpose we use the following data:

    • A first and last name
    • Account name or pseudonym
    • An email address
    • A telephone number
    • A home or other physical address, including street name and city/town name
    • birth date

    The basis on which we can process this data is:

    Necessary for the performance of a contract or for preparatory procedures related to a contract to which the data subject is party.

    Retention period

    When the service is terminated, we retain this data for the following periods: 14 months.

    1.2 Payments

    For this purpose we use the following data:

    • A first and last name
    • An email address
    • A telephone number
    • A home or other physical address, including street name and city/town name

    The basis on which we can process this data is:

    Necessary for the performance of a contract or for preparatory procedures related to a contract to which the data subject is party.

    Retention period

    We store this data for the following months after termination of the service: 14 months

    1.3 Creation and analysis of statistics to improve the website.

    For this purpose we use the following data:

    • IP address

    The basis on which we can process this data is:

    After consent has been given.

    Retention period

    When the service is terminated, we retain this data for the following periods: 14 months.

    2. Disclosure to other parties

    We only share this data with processors for the following purposes:

    3. Cookies

    Our website uses cookies. For more information about cookies, please see our Cookie Policy after.

    4. Disclosure practices

    We will disclose personal information when required to do so by law or court order, such as in response to a request from a law enforcement agency, to the extent permitted by law, to provide information, or for an investigation into a matter of public safety.

    If our website or business is acquired or sold as part of a merger or acquisition, your information may be disclosed to our advisors and potential buyers and transferred to the new owners.

    We have a data processing agreement with Google.

    Google may not use the data for other Google services.

    We block the inclusion of the full IP address.

    5. Security

    We are committed to the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only necessary persons have access to your data, that this access is protected, and that our security measures are regularly reviewed.

    6. Third-party websites

    This Privacy Policy does not apply to third-party websites linked to our website. We cannot guarantee that these third parties will treat your personal information reliably or securely. We recommend that you read the privacy policies of these websites before using them.

    7. Additions to this privacy policy

    We reserve the right to make changes to this Privacy Policy. We recommend that you review this Privacy Policy regularly to stay informed of any changes. We will also notify you of any changes wherever possible.

    8. Access and processing of your data

    If you have any questions or would like to know what personal data we have about you, please contact us. You can reach us using the information below. You have the following rights:

    • You have the right to know why your personal data is needed, what happens to it and how long it is kept.
    • Right of access: You have the right to view your personal data known to us.
    • Right to rectification: You have the right to have your personal data completed, corrected, deleted or blocked at any time.
    • If you have given us your consent to process your data, you have the right to withdraw this consent and have your personal data deleted.
    • Right to data portability: You have the right to request all your personal data from one controller and to transfer it in its entirety to another controller.
    • Right to object: You can object to the processing of your data. We will comply unless there are legitimate grounds for the processing.

    Please make sure that you always clearly state who you are so that we can be sure that we do not edit or delete the data of the wrong person.

    9. Submit a complaint

    If you are not satisfied with the way we handle the processing of your personal data, you have the right to lodge a complaint with the Data Protection Authority.

    10. Contact details

    Nutricum Center for Health AG
    Alpenquai 30
    6005 Lucerne
    Switzerland
    Website: https://nutricum.ch
    E-mail: nutricum@ex.comhin.ch
    Telephone number: 0041 41 310 01 02

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